26 April 2015

Medical negligence and deficiency in service by Kamal Nayan Bajaj Hospital at Aurangabad.



Here are some extracts of a judgment of the honourable District Consumer forum, Aurangabad. The honourable consumer forum has confirmed deficiency in service based on the facts, which are, in fact, acts of serious medical negligence. The Doctors are absolved of medical negligence.   

Extracts –

It is undisputed that the deceased was admitted in the hospital i.e. respondent No.1 on 11.01.2009 for Coronery Artery Bypass Graft (CABG). The CABG surgery was performed on 12.01.2009. Complainants allege that the patient died because the surgeon i.e respondent No. 2 bungled the surgery. Thus according to the complainants, the respondent No.2 has done something wrong while doing the surgery and as a consequence the patient died. The relevant documents which touches to this dispute are the operation note, Perfusion Data sheet and various other papers.

Our observations in the matter are as follows:

2. In reply to the complainants’ demand for the CD recording of operation procedure, the respondent No.1 vide their letter dated 17.1.2009 has replied that normally operation CD is not made and hence that could not be given. This reply leaves scope to draw an inference that in specific situation only the CD of actual operation is taken. Respondent No.2 did not explain in detail as to why then the present case does not fit into such situation or how it was a normal situation calling for not taking the CD.


4. According to the operation note, the operation team consists of respondent No.2 as surgeon and two anesthetists. Perfusionist also form part of operation team. But his name is not seen on operation note.

There is no mention of cardiologist or assistant surgeon. CABG of 75 years old patient is a high risk and major operation. Respondent though says that the cardiologist was present, the operation note does not speak of cardiologist being present there from the beginning of operation. We find substance in the allegations of complainants that the cardiologist was called only when situation of emergency occurred during the operation. However, a physician/cardiologist has no role to play once the heart of patient is opened. Thereafter it is for the surgeon and anaesthetist to deal with the patient.

5. The fees taken by the respondent No.1 hospital also includes the charges of assistant surgeon. But in the present case, there is no presence of assistant surgeon as can be seen from the contents of operation note.

An operation which is complicated and requiring stay in OT for 8-9 hours done without presence of a qualified assistant surgeon is a grave negligence on the part of respondent No.1 hospital for not providing the assistant surgeon and respondent No.2 for performing such a operation without assistant surgeon. It is noteworthy that the charges taken from the complainants also include the fees of assistant surgeon. On this count also, it is deficiency in service of respondent No.1 hospital in not providing the assistant surgeon during the operation process and respondent No.2 for doing the surgery without the assistance of Assistant Surgeon.


6.  “Operation Note” is a document which describes as to what happened during the surgery and in the operation theatre. The ‘Findings’ part of the note read that the LAD was intramyocardical and could not be found even after extensive dissection and that all coronaries were intramyocardial badly diseased . An intramyocardial course of the LAD artery is relatively common in patients undergoing CABG and poses a challenge in bypass grafting. There are techniques to address this anatomical variation when it is encountered at surgery. In fact, the patient under goes CABG because of blockages in arteries. Therefore these findings are obvious in patient going for CABG.


7. Arrhythmias are also common complication after cardiac surgery. In the present case the heart of the patient had arrhythmias and ventricular tachycardia. Heart arrhythmias, are commonly called rhythm problem. It occurs when the electrical impulses that coordinates heartbeat, do not work properly causing the heart to beat too fast or too slow or irregularly. Sustained ventricular tachycardia prevents the ventricles from filling adequately consequently the heart cannot pump the blood normally, resulting in loss of BP, loss of consciousness and heart failure. There is no mention as to at what time this happened during the surgery. How long the ventricular tachycardia sustained is also not mentioned in the operation note. We correlate this timing with the calling of the cardiologist at about 12.30 pm as noticed by the complainants with some alleged hectic activities in OT. According to the operation note, the problem was solved by giving a Direct Current shock and operation was continued thereafter. The operation note further says that after a short while the blood pressure of the patient was dropped with ECG changes. Timing of this incident too was not noted. BP reading is also not mentioned. However, the operation continued thereafter and the operation note ends with a mention that “Patient shifted to ICU with poor Haemodynamics and high doses of inotropes. Poor general condition informed to relatives.” There is no mention of timing on the operation note as to when the patient was shifted to ICU. This coupled with not mentioning the timing of Heart arrhythmias & ventricular tachycardia is a lapse on the part of the respondents. It had deprived the complainants from knowing as to when & what had happened to their patient. It is true that the job of the surgeon is to carry out the surgery and not to spend his time in preparing a record while doing surgery. . But when the “operation note” is prepared afterwards, probable timings of vital happenings need to be mentioned. The column of timing is left blank in “Transfer Note” of shifting the patient from OT to ICU. “Transfer Note” is not prepared by surgeon but by other staff. Thus at three vital incidents, there is no mention of timing. This is a positive proof or irregularity and amounts to deficiency in service.

8.            It can be seen from the receipt of Blood Bank that the blood was taken from blood bank at 3.15 pm. The blood bank is situated 4-5 kms away from the hospital where the surgery was being performed on the patient.

                Complainants have alleged that it was the duty of the respondent hospital to keep the blood ready before the start of surgery. Respondents says that requirement of blood was not an emergency. When a surgery of heart is going on, whatever may require in even remotest possibility should be considered an emergency. Because, here the life of somebody is at stake. Therefore we do not accept the argument of the respondents that the blood was not kept ready because it was not required as an emergency. Respondent hospital is negligent in proceeding ahead with surgery without ensuring that the blood is ready with them.



9.            It is also an important aspect to be noted that the blood was reached to the OT at about 3.45 pm ( It was taken at 3.15 pm from a blood bank which is 4-5 kms away). Respondent has taken a stand that the patient was shifted to ICU from OT at 5.00 pm. If we take this time to be genuine time of shifting the patient from OT to ICU, this means the CABG was over. at least one hour before say at 4.00pm. In such situation, the question remains unanswered as to what is done with the blood which is received at 3.45 pm in OT in a major surgery completed by 4.00 pm. This leaves scope to draw an inference that the respondents are hiding something. The figure of blood loss as mentioned on Cardiac Anaesthesia record and post-operative receiving chart indicate some tampering. However, in the absence of any computerised record or concrete evidence, we are not inclined to come to a direct conclusion that the respondent No.2 i.e. the surgeon was deficient in performing actual operation.


VAKILSAHEB